The Set Up Fee covers all marketing costs.
Yes. Under the Tenant fees Act 2019, landlords can no longer hold a pet deposit or insist on carpet cleaning or flea spray treatment, but you can charge a higher rent in respect of a ‘pet premium’, there is no set amount it is at your discretion, we suggest £40pcm.
This extra rent is for the extra wear and tear and to cover your costs for the carpet cleaning and pet treatment at the end of the tenancy. It doesn’t cover damage, this would be treated in the usual way from the tenant’s deposit.
We will discuss any applications with you, it is important to us that we find the right fit for you and the property. Please bear in mind though that this will need to be in line with advertising and discrimination legislation.
Yes, a Landlord can say no to pets, it is entirely at your discretion. We would encourage you to consider any requests though as a large number of tenants do have a pet of some kind, particularly a cat or dog.
No. We are happy to use your choice of contractor, we would just require a copy of their public liability insurance. The contractors we use on a regular basis are local businesses who we have built excellent working relationships with.
We regularly price check to make sure you they remain competitive and we don’t add an uplift to their invoices. You receive the contractor’s invoice and pay them direct, we don’t process it through the rent.
No, we can take over the management with an existing tenancy in place, we can deal with your current agent on your behalf to make it seamless for you and your tenants. Your agent may charge you an exit fee, details will be in your contract but we can assist with this.
A detailed inventory is needed as without it you will struggle to defend any claim from the tenants deposit when they move out. The deposit scheme adjudicators favour independent inventories over those compiled by landlords.
A comprehensive inventory is provided as part of our set up fee. We use an independent company who visit the property and send us a detailed report complete with photographs.
As IMS accompany all viewings, we will have the access codes and keys for your property, so you don’t need to be present. It is also worth noting that many tenants often feel more relaxed when the owner is not present.
IMS process rent payments daily excluding weekends and bank holidays so that you get paid as close to the rent date as possible. Please note that whilst we endeavour to pay you in a timely manner we cannot be held liable for any delays in banking, computer failure or other factors outside of our control such as delayed or non-payment of rent by the tenant.
Where the tenant falls into rent arrears our management fee remains payable and we strongly advise that you make provision for any void period or delay in receiving rent.
Typically a deposit equates to five weeks’ rent and is payable upon the signing of the Tenancy Agreement. The deposit will then be registered with a Tenancy Deposit Protection Scheme; IMS uses a custodial deposit scheme and pay the deposit across to them within the required 30 days of receipt.
See the IMS fee sheets on the IMS Landlords page for all costs for letting out your property.
Overseas landlords need to apply to HMRC for Non Resident Landord Status (NRL). It is an easy online process for anyone who has lived and paid tax in the UK, without a gateway code you can apply by post.
Once approved, HMRC will send both you and your agent a letter confirming a NRL Approval number. This is linked to you as an individual together with the letting agent, joint landlords will need to apply separately. Each time you change letting agents you will need to apply for a new approval number. Having NRL approval allows us to pay the rent to you without deducting the tax payable to HMRC.
If there is any delay in receiving approval we are required to deduct 20% and remit it to HMRC quarterly, monthly and quarterly administrative charges are payable if this is required.
We can work with you to find a service level that suits you best, we recognize that one size doesn’t fit all and can make it bespoke to you.
Yes. There is often confusion over this, it doesn’t involve testing for legionella, but as landlord you are legally obliged to carry out a risk assessment, to implement any necessary measures and review regularly. You don’t need to have a fancy report, you can do it yourself if you feel competent to do so. Alternatively, we do have a qualified assessor who we can instruct on your behalf if you would like us to arrange this.
The recommended timeframe is every 2 years unless circumstances dictate otherwise. A written assessment is recommended in the event that you need to demonstrate in court that you have met your obligations.
Yes, IMS is an ARLA PropertyMark-registered lettings agent.
There are no rules about this, so technically yes but we wouldn’t advise you do this, as tenants may shy away from renting your property as they will most likely want to use any garage and may be concerned over their right to quiet enjoyment if you were accessing it.
The deposit is held by the tenancy deposit protection scheme for the duration of the tenancy and in the event that the tenant disputes any claim at the end of the tenancy, the deposit scheme adjudication service review evidence submitted, guaranteeing that any deposit disputes will be dealt with fairly and efficiently.
An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years. It is a legal requirement for landlords to have a valid EPC before their property is let. IMS can arrange this for you.
At a time and on a day of your choosing, please contact one of our property experts to book an appointment. Initial consultations are free and last around 30 minutes. Please reserve your spot by clicking the button belowPhone Mortgage Appointment Lettings & Estate Agents Appointment Insurance Appointment